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YOUR EVERYDAY, MADE PERSONAL

A little more you.

CUSTOMER CARE

Shipping information

The information you need, all in one place.

Destinations and product availability

We are based in Nigeria and accept international delivery-estimate requests, including for the United States. Choose your country and enter your delivery address at checkout. The supplier must return a valid estimate for the selected product options before payment can begin. A country appearing in the selector is not a guarantee that every product can be delivered there.

Production and delivery times

Production time is separate from transit time. Production starts only after the order, payment and any required custom proof have been accepted. We display dates or delivery ranges when the supplier provides them; we do not promise a date when no estimate is available.

How shipping is calculated

Our checkout requests a current Printful estimate using the exact selected options, quantities and delivery address. Review the item subtotal, standard delivery charge, supplier tax/VAT, any separately listed delivery fee and the USD total before continuing to payment. The estimate expires if a new payment has not been started in time.

Fulfillment location and separate parcels

The supplier assigns the production facility. We do not guarantee a particular country or warehouse unless it is explicitly confirmed for your order. If an order is split into shipments, available tracking information will be shown with the order.

Customs, duties and currency

The store charges in USD. Your payment provider may show currency-conversion information before you approve payment. Import duties or charges collected on arrival are outside the supplier estimate shown here. Check destination requirements before ordering.

Tracking and delays

Sign in, open Orders and choose your order to see supplied tracking updates. Production is not marked shipped simply because payment was received. If an estimate has passed or a tracking update looks wrong, contact Customer Support with your order reference. We will investigate the reported status rather than invent a replacement delivery date.